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Authentication procedure with PostIdent and still no confirm

Rhehanel
Autor
3 Beiträge

<p>I have finished authentication procedure at PostIdent on 26th March and still no answer form Comdirect.

Is it normal to take this long or do I need to do this again?</p>

5 ANTWORTEN

paej
Mentor ★★★
3.190 Beiträge

@Rhehanel  schrieb:

<p>I have finished authentication procedure at PostIdent on 26th March and still no answer form Comdirect.

Is it normal to take this long or do I need to do this again?</p>


Only 6 bank working days have passed.

It may take much (!)  longer...

 

Thorsten_
Legende
4.657 Beiträge

... which is - by the way - not normal.

Rhehanel
Autor
3 Beiträge

스크린샷 2024-04-10 오후 1.43.05.png

I've finished Identification via post office on Monday and I haven't received any email or phone call from Comdirect.

 

I need this bank account to be open soon as possible due to my visa so which is considering me so much if it's going to take too long.

 

How long dose it normally take? I feel having a phone call with Comdirect is impossible(Been calling them hours and never answered).

Silver_Wolf
Legende
5.269 Beiträge

The procedures here have become really slow.

It's unlikely to have a new account fully operational within less than two weeks.

If the bank accepts you at all.

SMT_Chris
Community Manager
Community Manager
3.040 Beiträge

Hi @Rhehanel

 

usally the account opening is not a big thing. BUT it always can happen that data a customer has provided in its application form are vary form those of its passport or any other official document which could be necessary for the account opening. As a consequence we can't open an account. In case this applies to you you'll receive an email in which we'll let you know that something went wrong and that you have to correct your data. That could take sometime. 

 

Kind regards

Christoph