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[Urgent] wronly clicked "Vergleichskonto beantragen" option, how to cancel it? i dont want it

wen
Autor ★
7 Beiträge

Hi all friends,


The urgent question:

10 mins ago I just wronly clicked "Vergleichskonto beantragen" option, how to cancel it?  now it says it needs 2-3 days to prepare it, i dont want this account, how can i cancel it right now? it is a wrong action.

another normal question:
is there a way to manage that which company can charge from my comdirect credit card?
A VPS company named Vultr now has my credit card number, I used their service in March, then i cancel it, but, since April every month it charges 30 EUR, and i did not use any service afterwards.

really appreciate all your help!

1 ANTWORT

__dpk
Mentor ★
1.402 Beiträge

Question 1: call the comdirect service hotline. Note: The hotline only speaks german.

 

Question 2: make sure you cancelled Vultz correctly and check if there is any minimum duration of the subscription. Then you can try a chargeback.

(https://www.comdirect.de/faq/visa-umsatzreklamation)

 

Wenn die Menschen nur über das sprächen, was sie begreifen, dann würde es sehr still auf der Welt sein.
- Albert Einstein -