am 11.03.2025 16:36
Hello,
I was using Visa Card, which is now removed from the system (as I understood, Visa Prepaid Cards have been removed from Comdirect?).
Is there possibility to see the transactions that was done using that card prior to removal?
I could not find it anywhere in my online banking.
I have used the Visa card when I rented the car and paid the deposit using it. I was expecting the deposit refund back on the card, which is paid (Rental company has provided with the proof that they have made the refund paiment), but I can't validate it, if it really has arrived on my account.
So.. is there possibility to see the transactions of removed card?
Thanks
am 11.03.2025 16:56
You will receive an account statement with all bookings.
am 12.03.2025 14:07
Hello,
Do you mean, I will recieve it per post at some point in uncoming weeks?
There is no possibility to see it in Online Bank?
Thanks
am 12.03.2025 14:37
@Temur schrieb:Hello,
Do you mean, I will recieve it per post at some point in uncoming weeks?
There is no possibility to see it in Online Bank?
Thanks
I would expect that when the account for the card has been removed.
am 12.03.2025 16:06
Have not recieved anything unfortunetelly and it's been more than 2 weeks already.
I will try to call Comdirect and hopefully can speak English )